Browse Answers Before You Contact Us
We've organized this FAQ so you can find answers fast without waiting in a queue. The sections move in the order most questions arrive: account and login first, then funding your wallet, then getting your money out, and finally eligibility and support. Each answer reflects how the platform actually operates — the real steps, the real payment rails, and the real channels.
If you're in Columbus or Denver and want to confirm whether your state is eligible before you open an account, the state eligibility answer below is the one to read first. Where an answer depends on your specific situation — for example, which states are currently supported — we point you to the live chat team rather than guess. We keep this
page updated whenever a process changes, so the steps you read here match what you'll see on screen.
- PayPal
- Venmo
- Play+